At Thriftika Marketplace, we strive to ensure customer satisfaction by providing accurate product descriptions and detailed images to help you make informed purchasing decisions. However, please note that all sales are final. Once a purchase is made, we cannot accept returns or issue refunds unless the item received is damaged or defective upon arrival.
We strongly encourage our customers to thoroughly review the product's description, size, and condition before completing the transaction. In case you have any questions or concerns about an item, feel free to contact our customer support team support@thriftika.com or call +254 702 444 009 or +254 756 728 111 before making your purchase.
Please note that this policy does not apply to instances where the customer simply changed their mind or made an incorrect selection. We appreciate your understanding and collaboration in adhering to our no refund policy as we continually strive to provide the best shopping experience possible.
Thank you for choosing Thriftika Marketplace for your thrifted clothing and wear needs. We appreciate your support!"
Please feel free to adapt this policy to fit your specific requirements and incorporate it into your website.
Still, have questions? Please email us at support@thriftika.com or call/WhasApp us at +254 702 444 009 or +254 756 728 111.
Thank you for choosing ThriftShop, and happy shopping!
Best regards,
The Thriftika Marketplace Team